Streamlining regulation for plumbing, gas and electricity
Consultation within the plumbing, electrical and gas industries revealed that paper-based Certificates of Compliance (CoC) are time consuming, difficult to store and rarely valued by customers, and there is a heavy reliance on honesty of licensed workers and contractors to complete and submit CoCs.
This project examined the use of eBusiness opportunities within the Office of the Technical Regulator (plumbing, electrical and gas) to replace the cuurent paper-based system.
- A business case was developed, recommending implementation of an electronic Certificate of Compliance (CoC), informed by significant consultation with industry.
- Analysis determined an estimated savings to industry of over $60 million during the first year of implementation of an electronic CoC system, assuming 60% of active licensed workers and contractors adopt the system.
- Analysis determined an estimated savings for government of over $140,000.
- Non-financial benefits may be achieved by industry and government through improved quality of business information and industry intelligence that is captured by the system, and easier storage and retrieval of critical business information may help management of business risks.