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Public Sector Management Program

The Public Sector Management Program (PSMP) is a post-graduate tertiary level professional development course specifically designed for current and aspiring public sector leaders.

It is available to public sector employees around Australia and is delivered by a single national provider, Queensland of University of Technology (QUT).

Please take a few minutes to view the video below where three graduates of the program share their stories.

Available Intakes

The next intake for the PSMP commences on Monday 4 June (on-line) and concludes on Sunday 14 July 2019.

Applications close on Monday 7 May 2018. Those intending to apply will need to be available to attend face-to-face workshops on:

  • Workshop 1: 25 – 28 June 2018
  • Workshop 2: 15 – 17  October 2018
  • Workshop 3: 18 – 20 February 2019
  • Workshop 4: 20 – 23 May 2019

Click here to view more timetable details

Information Sessions

A free face-to-face Information Session is held about 2 months prior to the close of applications date for a new intake to help decide if the PSMP is a suitable development option for you.

A representative from QUT will present the session and there will be the opportunity to hear from a current or recently graduated student about their experience.

Details of the next Information Session are:

Date: Thursday 15 March 2018
Time: 12noon to 1.00pm (a light lunch will be provided)
Venue: Level 4 Westpac House, 91 King William Street

To register please click here

Program Overview

Participants who successfully complete the course will gain a Graduate Certificate in Business (Public Sector Management).

The program develops participants’ understanding of the role of the business of government and develops their management capacity to:

  • understand and effectively manage the business of government
  • think systemically in an ambiguous and contestable world
  • be accountable and be held to account
  • become reflective practitioners
  • manage relationships for customer and business outcomes
  • enable self and others for productivity and performance.

The program has a 26-year track record of success and continues to make a significant impact on the Commonwealth, State and Local governments.

The program has evolved to meet the changing needs of the public sector. It provides an engaging and relevant curriculum, delivered through a unique blend of work-based learning, workshops and a virtual learning environment.

Units Of Study

The PSMP consists of four units of study, which can be completed over a 15 month period. The units have been designed in consultation with the governments of Australia and are delivered using a flexible approach to learning and work based assignments:

Unit one: Managing within the Context of Government
Unit one provides the ‘big picture’ of government and the context within which public sector managers operate. It develops an understanding of the institutional frameworks and conventions which guide practice and ensure sustainable democratic processes.

Unit two: Managing Self and Others
Unit two provides insights into key individual and group behaviours, and offers skills for communicating with and managing people and teams.

Unit three: Managing Outwards in a Networked Government
Unit three explores the variety of relationships that managers need to build across the public sector and outside it—with the private sector, with community and not-for-profit sector and with citizens and clients of government services.

Unit four: Managing Operations for Outcomes
Unit four builds the overall operational capabilities of managers and provides them with highly effective and appropriate tools, processes and diagnostic capabilities to deliver and sustain the business of government.

Further Information

You can get further information, including detailed unit outlines and program timetables, from the QUT website or by contacting QUT on 1800 145 041 or psmprogram@qut.edu.au.

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