Office for the Public Sector


Employees – FAQs

What does the Direction of the Premier: Performance Management and Development and associated Commissioner for Public Sector Employment Guideline: Performance Management and Development mean for me?

The Premier’s Direction and Commissioner’s Guideline outline new standards to ensure that public sector agencies have effective performance management and development systems in place, and that all public sector employees participate in performance management and development reviews at least biannually.

As an employee, it is your responsibility to ensure you:

  • Participate in the performance management and development process and training requirements for your agency;
  • Update and maintain your formal performance agreement/plan in preparation for a formal review of performance with your manager which will occur at least twice a year;
  • Participate in and initiate regular performance-related conversations with your manager, in particular when you identify areas where you need further guidance and support to achieve performance outcomes.


What is performance management and development?

Performance management and development is an integrated and planned systemic approach for continuously developing the performance of all people in an agency, and ultimately delivering a high performing public sector.

It includes a series of formal and informal processes designed to make sure that individuals, teams and agencies achieve their goals in an efficient and effective way.

It provides a way to clearly define work goals and standards, set expectations and review performance against them, provide constructive two-way feedback, and maximise learning and development to empower you to achieve your full potential.

Each public sector agency has their own approach to performance management and development, but at its core, all performance and development management processes involve regular meaningful performance-related conversations between managers and employees, supported by a documented performance agreement/plan that is reviewed at least twice a year.

How can performance management and development benefit me?

Through regular conversations between you and your direct line manager, performance management and development will help you to:

  • Have regular meaningful conversations to openly discussing any work-related concerns and identify solutions;
  • Be clear on what is expected and collaboratively set performance goals with your manager;
  • Discuss, review and plan for development to help you reach your full potential in your role and plan for you career;
  • Develop an effective partnership with your manager that provides the opportunity for feedback, share expertise, and work together to address barriers to achieving performance goals; and
  • Better understand how your work contributes to the achievement of your team objectives and ultimately the success of your agency and the broader public sector.

Why biannual performance management and development reviews?

To show support and place emphasis on the importance of having regular performance conversations the Premier has issued a Direction that public sector agencies to implement a system that makes provision for all employees (including executives) to participate in performance management and development reviews at least biannually.

The review refers to a formal review of the Performance Management and Development Plan to ensure the plan is current and expectations set relevant in terms of changing business requirements.

Ideally, all managers and employees should participate in regular, meaningful performance conversations throughout the year. Regular performance conversations are beneficial for optimising your performance and you are encouraged to initiate making time with your manager to have regular conversations regarding your performance and development.

How can I build my own skills and confidence in having performance discussions?

Knowing what to expect and being prepared will be a great advantage. Search your agency’s intranet for tools and tips relevant to your agency’s performance management and development system. You will also find tips and tools on the Performance Management and Development web page.

How can I find out more about what I need to do?

Speak to your line manager or HR practitioner or search your local intranet for your agency tools and resources including your agency’s policy and procedure with regards to performance management and development.  You will also find relevant information on the  Performance Management and Development web page.

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