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management
Psychosocial hazards are factors in the design or management of work that can cause stress, poor mental health and physical harm . Psychosocial hazards can arise from job demands, the workplace environment and the way people behave and interact with each other .
Our activities to promote good work design and manage psychosocial risk include:
- Engaging with HR leaders and professionals in from WHS, IM and organisational development (OD) across to the public sector to increase the understanding of and a shared language for psychosocial hazards in public sector workplaces
- Introducing the SMART work design concept that can be used at all organisational levels to manage psychosocial hazards
- including psychosocial hazards in the People Matter Employee Survey - Employee Engagement | Office of the Commissioner for Public Sector Employment to provide agencies with a comprehensive assessment of their prevalent hazards.
- developing skills in psychological injury claim management.
Mentally Healthy Workplaces Framework
Psychosocial risk management will create mentally healthy workplaces The SA public sector Mentally Healthy Workplaces (MHW) draws on world-leading research to create mentally healthy workplaces in our agencies.
The supporting toolkit provides practical information and evidence-based resources to assist agencies with wellbeing strategies by raising awareness, building positive cultures, preventing harm, and supporting people with a mental illness.
Download the Mentally Healthy Workplaces Framework (PDF 124KB)
Where to go for help – wellbeing resources
All public sector employees are entitled to a safe working environment and it is the responsibility of all employees to contribute to this, and to support the wellbeing of those they work with.
Agency heads and chief executives should ensure appropriate expectations of behaviour are set and maintained within each agency.
These resources are available to help support mental health, emotional well-being, and active participation in the workplace.
Free 24/7 support
- If it is an emergency, call 000
- Suicide Call Back Service 1300 659 467 www.suicidecallbackservice.org.au
- Mental Health Triage 13 14 65 Mental Health Services | SA Health
- Lifeline on 13 11 14 for crisis support www.lifeline.org.au
- Lifeline text on 0477 131 114 for crisis support via one-to-one text
- Beyond Blue on 1300 224 636 to speak to a mental health line counsellor
- 13YARN (13 92 76) to speak to an Aboriginal Crisis Supporter
Support for Aboriginal and Torres Strait Islander people
- 13YARN (13 92 76)
- Brother to Brother 24-hour crisis line - 1800 435 799
- RUOK? Stronger Together(external site) for help initiating conversations and supporting others
- Gayaa Dhuwi (Proud Spirit) Australia(external site)
- Find a local National Aboriginal Community Controlled Health Organisation for mental health support - NACCHO map(external site), or visit the Aboriginal Health Council of South Australia website(external site) for a list of available programs
- WellMob(external site) - online resources for Aboriginal and Torres Strait Islander frontline health and wellbeing workers
- The Healing Foundation(external site), an Aboriginal and Torres Strait Islander organisation promoting trauma-aware, healing-informed practice and useful fact sheets.
- Resources about staying safe online from the eSafety Commissioner
If you require assistance to access these services
- The translating and interpreting service on 131 450
- The National Relay Service for hearing or speech assistance on 1300 555 727, or internet-relay.nrscall.gov.au
Other resources
- Employee Assistance Program (EAP) provides professional counselling through a contract with your employer. These sessions are confidential and no identifying information is reported back to the agency.
- Search EAP on your agency intranet or speak to your HR team if you are not sure who your agency provider is.
- Procurement SA manages a panel of providers or EAP services. Agencies are not obliged to access services from the panel. Information including the mandatory and optional services available, and the list of providers is available on the Procurement SA intranet site
- A Mental Health Care Plan gives Medicare rebates to help people access mental health professionals such as a Psychologist, Social Worker or Occupational Therapist for treatment under the Better Access intiative.(external site)
- Speak to your GP about a referral.